Complaint

In order to improve customer service, and improve the activities of the Bank, all clients can express their opinion about the quality of service, leave the complaint and make suggestions for improvements. The Bank’s management is very attentive to all complaints, comments and suggestions and organizes work according to the wishes of clients.

Every day at the head office on address: Bishkek 76, Umetalieva st. from 10:00 till 11:00,  You can meet with Board Members on issues of the Bank’s activities, complaints and proposals.

Client’ messages review procedure

How to refer to You? *
Contact phone number
Email *
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Full name of the employee
Rate our service
Your review of the service quality *
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*Mandatory fields