7. Mobilnik LLC has not eliminated the technical problems on data exchange on balances on Mobilnik Dengi e-wallets

Dear clients,

We hereby inform you that Mobilnik LLC has not eliminated the technical problems related to the data exchange on balances on Mobilnik Dengi e-wallets. In this connection, Bai Tushum Bank is not able to start cash disbursement.

We have high hopes that Mobilnik LLC will restore the data exchange as soon as possible, and we will resume the disbursement of cash in e-wallets, of which you will definitely be informed.

Also, we once again draw your attention that if you paid for electricity, Internet, mobile and fixed communications and other utilities using the Mobilnik terminals or Mobilnik Dengi e-wallets and your payment was not credited, please directly contact the Mobilnik LLC.

Mobilnik LLC has direct contracts with service providers and they MUST CARRY OUT SETTLEMENTS IN A TIMELY MANNER.   

For a refund, you need to contact directly Mobilnik LLC at the telephone number: +996 (312) 97 67 39, 0 (700) 976 739.

The address of the Mobilnik LLC,
Kyrgyz Republic, 720010, Bishkek, 15, Razzakov street

If you have additional questions, please contact the Bank’s Contact Center at (0 312) 905-805, WhatsApp (0 777) 905-805.